Refund policy
Refund Policy
We want you to love your order from DeadMemeDept.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and we'll make it right.
To help us resolve the issue quickly, please include:
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Your order number
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A description of the issue
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Photos of the item (if applicable)
Returns & Exchanges
Because many of our products are made to order, we generally do not accept returns or exchanges for:
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Incorrect size selection
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Buyer's remorse
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Minor color variations caused by screen settings or display differences
Please review product descriptions and size guides carefully before placing your order.
Replacements & Refunds
If we determine that an item is damaged, defective, or incorrect, we will provide a replacement or refund at no additional cost.
Refund Processing
Approved refunds are issued to the original payment method used for the purchase.
Processing times may vary depending on your bank, card issuer, or payment provider.
Contact
For assistance with an order, please contact us through our Contact page or at support@deadmemedept.com.